Generative AI is expected to enhance the work of STEM, creative, and business and legal professionals, rather than eliminating jobs. However, occupations in office support, customer service, and food service are likely to continue declining. The transition to a net-zero economy will shift employment away from oil, gas, and automotive manufacturing and into green industries, resulting in a modest net gain in employment. Healthcare and transportation services are also expected to see increased demand. Workers in lower-wage jobs are more likely to need to change occupations and will require additional skills. The labor market has shown a willingness to change career paths, and employers have been hiring from broader applicant pools. The future job market will see growth in healthcare, STEM, and managerial positions, while roles in customer service, office support, and food services may decline. Generative AI has the potential to increase labor productivity, but workers will need to gain proficiency with these tools. Employers should consider innovative hiring strategies and focus on training workers on the job. The job market should also prioritize inclusivity and address barriers such as affordable childcare. Meeting the growing demand for caregiving occupations will require upgrading the quality of these jobs.
